Individualised Living Options (ILO)

Individualised Living Options (ILO) starts with 2 stages:

Stage one – Exploration and Design

This is the first step. We’ll work with you and your support network to understand where you want to live, who you want to live with, what supports you will need in your new home and who you would like to provide that support. 

Together, we can then design a plan for the type of living arrangements you would like and the supports you need. This could include things that the NDIS doesn’t fund, like the support you get from friends and family. Your living arrangements might look like:

The Exploration and Design process can take between 3 – 12 months. At the end of the ILO stage, we will work together to submit an ILO Service Proposal to the NDIA.

The exploration and design stage can be specifically funded by NDIA in your plan through core supports. Alternatively, you are able to use capacity building support coordination funding to explore your home and living preferences, which may include ILO.

Stage two – Supports (and Monitoring)

Once the ILO service proposal has been approved by the NDIA, we will carry out your plan and help you settle into your home. 

We will also regularly check-in with you to make sure things are working for you. 

We can also work with you to make changes if needed.

See ILO in action, Learn about Ned's story on housinghub.org.au

There’s no one-size-fits-all approach and you have the choice of who you would like to live with. This might look like:

Living with housemates

• You can live with one or more housemates who can provide you with support or companionship. This could also be friends, family or an intimate partner. 
• Your NDIS plan funds may be used to reduce your housemates’ rental costs.

Living with a host

• You may choose to live in someone else’s home, such as family or another non-related person. This is called a host.
• Hosts can provide an agreed level of support, companionship and a home-like environment.
• Your NDIS plan funds can be used to pay your host for an agreed level of in-home supports

Living alone

• You might like to live on your own, with support from family, friends or neighbours.
• A package of flexible drop-in supports could be funded.

• We are experts in providing support coordination (and complex support coordination). This is an essential skill to properly explore your living preferences and design an ILO.
• We are a large and experienced provider who can offer the full range of supports and services you might need in your ILO.
• We are experienced providers of Supported Independent Living (SIL) in a wide range of settings – we will use this knowledge to help you design and implement the best ILO for you
• Our promise to our clients is that your life will be “designed by you, supported by us, and achieved together”. Supporting participants to design and live a great life is at the core of our values.